Privacy Policy

Last Updated: December 28, 2025

This Privacy Policy (“Policy”) explains the information collection, use, and sharing practices of MUGRABI (“we,” “us,” and “our”). Unless otherwise stated, this Policy describes and governs the information collection, use, and sharing practices of Exclusive Light & Design Ltd. to your use of our website (https://mugrabistudio.com/) and the services (“Services”) we provide and/or host on our servers. Before you use or submit any information through or in connection with the Services, please carefully review this Privacy Policy. By using any part of the Services, you understand that your information will be collected, used, and disclosed as outlined in this Privacy Policy. If you do not agree to this privacy policy, please do not use our Services.

Our Principles

MUGRABI has designed this policy to be consistent with the following principles:

  • Privacy policies should be human readable and easy to find.
  • Data collection, storage, and processing should be simplified as much as possible to enhance security, ensure consistency, and make the practices easy for users to understand.
  • Data practices should meet the reasonable expectations of users.

Information We Collect

We collect information in multiple ways, including when you provide information directly to us; when we passively collect information from you, such as from your browser or device; and from third parties.

Information You Provide Directly to Us

We will collect any information you provide to us. We may collect information from you in a variety of ways, such as when you: (a) create an online account, (b) make a purchase, (c) contact us or provide feedback, or (d) subscribe to our newsletter. This information may include but is not limited to your name, email address, phone number, mailing address, payment information and your geographic location.

Information that Is Automatically Collected

  • Device/Usage Information: We may automatically collect certain information about the computer or devices (including mobile devices or tablets) you use to access the Services. This includes IP addresses, location information (by country and city), unique device identifiers, browser types, operating system, and information related to the ways in which you interact with the Services, such as referring and exit pages, URLs, number of clicks, domain names, landing pages, and pages viewed.
  • Cookies and Other Tracking Technologies: We use Internet server logs and online tracking technologies, like cookies and tracking pixels. These enable us to: (a) recognize your computer; (b) store your preferences and settings; (c) understand the web pages you have visited; (d) enhance your user experience by delivering content specific to your interests; (e) perform searches and analytics; and (f) assist with security administrative functions.

Information from Third Parties

To the extent permitted by law, we may also collect information from third parties, including public sources, social media platforms, and marketing firms. This could include name, contact information, demographic information, and information for fraud or safety protection purposes.

How We Use Your Information

We may use the information we collect to:

  • Fulfill the purposes for which you provided it (e.g., shipping an order).
  • Provide and improve the Services, including developing new features and ensuring security.
  • Process transactions and send account alerts.
  • Send newsletters or other communications to which you have subscribed.
  • Conduct analytics, research, and reporting to derive insights from your use of our Services.
  • Comply with the law and protect the safety, rights, property, or security of MUGRABI, our users, and the general public.

When We Disclose Your Information

We may disclose and/or share your information under the following circumstances:

  • Service Providers: Payment transactions are processed through third-party payment processors. We do not store full credit card numbers on our servers. Payment information is handled directly by our payment providers in accordance with PCI-DSS standards.
  • Legal Compliance: We may disclose your information if required by law or in good faith belief that such disclosure is necessary to comply with legal process or protect the rights and safety of MUGRABI and its users.
  • Business Transfers: In the event of a sale, merger, or transfer of assets, customer information would likely be one of the transferred business assets.
  • Consent: We may disclose your information to any third parties based on your explicit consent.

US State Privacy Rights (Including California CCPA/CPRA)

If you are a resident of California or states with similar laws, you have specific rights regarding your personal information:

  • Right to Know/Access: You can request details about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You can request that we delete personal information collected from you, subject to certain exceptions.
  • Do Not Sell or Share: You can control cookies through your browser settings and may opt out of certain tracking technologies used for analytics or advertising. Where required by law, we provide cookie consent or opt-out mechanisms.
  • To exercise your right to opt out of the sharing of personal information for targeted advertising, please contact us at

Online Analytics

We may use third-party web analytics services (such as Google Analytics) to collect and analyze information. To prevent Google Analytics from using your information, you may install the official Google Analytics Opt-out Browser Add-on.

International Transfers

We may share your information with service providers in countries other than your country of residence (including Israel and the USA). By providing us with your information, you acknowledge such transfer and storage. We take appropriate measures to ensure your information is protected in accordance with this Policy.

Security Measures

We have implemented technical, physical, and organizational security measures to protect against the loss or misuse of your information. Payment data is handled according to PCI-DSS standards through our payment gateways.

Children

The Services are intended for users over the age of 18 and are not directed at children under the age of 13 (USA) or 16 (EU). If we learn we have collected such information, we will take steps to delete it.

Questions About this Privacy Policy

If you have any questions about this Privacy Policy or our privacy practices, you can contact us at: Email: ilan@exclusive.co.il